Lexeme: service interaction  
Rare (0.06)
Definition:
  1. noun. Service interaction refers to the process of communication and engagement between a service provider and a customer. It encompasses all the interactions, both direct and indirect, that take place during the delivery of a service, including conversation, negotiation, problem-solving, and collaboration. Service interactions are crucial in building relationships, understanding customer needs, addressing concerns, and ultimately ensuring customer satisfaction. They can occur through various channels, such as face-to-face interactions, phone calls, emails, live chats, social media, and self-service platforms. Effective service interactions are essential for creating positive customer experiences and fostering long-term customer loyalty. GPT3.5
Word Forms:
  • noun. service interaction (singular), service interactions (plural)
Synonyms:
(none)
Abstraction:
Composition:
(none)
Properties:
(none)
Basic Categories:
Related Concepts:
(none)
Policy Examples:
(Feedback)



Carnegie Mellon University | Privacy Policy