| Lexeme: |
customer service interaction
Very Rare (0.01)
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| Definition: |
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noun. Customer service interaction refers to the interactions between customers and customer service representatives. It encompasses all forms of communication, such as face-to-face interactions, phone conversations, live chat sessions, emails, and social media interactions. The purpose of these interactions is to address customer inquiries, concerns, or issues, and provide them with the necessary assistance, support, and information to ensure a positive customer experience. Customer service interaction requires effective communication skills, empathy, active listening, problem-solving, and the ability to manage customer expectations to meet their needs and ultimately build customer satisfaction and loyalty. GPT3.5
Word Forms:
- noun.
customer service interaction (singular),
customer service interactions (plural)
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